Our Privacy Policy

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All advice provided on our website is general advice only and we have not considered your personal circumstances. Before making any decision on the basis of this advice you should consider if the advice is appropriate based on your particular circumstances.

The privacy of your personal information will always be important to us at Purpose Advisory Pty Ltd. In addition to complying with existing laws that govern confidential information that you provide to us, we are also required to comply with the Australian Privacy Principles. We will always seek to comply with the Australian Privacy Principles as well as other applicable laws affecting your personal information.

This privacy policy outlines our policy on how we manage your personal information. It also sets out generally what sort of personal information we hold, for what purposes and how we collect, hold, use and disclose that information.

Purpose Advisory will collect and securely store your personal information. We need to obtain and hold personal information about you to provide relevant coaching & advice services, in line with your values, goals, preferences & personal circumstances. This information includes:

• your name, contact details and date of birth;
• employment details and history;
• financial details including information about your financial needs and objectives, your current financial circumstances including your assets and liabilities, income, expenditure, insurance cover and superannuation;
• details of your investment preferences and risk tolerance;
• family circumstances and social security eligibility; and
• any other information that we consider necessary

The personal information collected may include sensitive information such as health information and memberships of professional or trade associations.

If it is reasonable and practicable, we will only collect your personal information from you. Generally, your personal information will be collected when you meet with your adviser in person, over a video conferencing tool, over the telephone or with written material. We may also need to collect personal information from third parties, such as your accountant and product providers, but only with authority from you.

Your personal information is generally held in client files and in a digital database. Your personal information may also be held in a secure archiving facility.

We will seek to ensure that we take reasonable steps to ensure that the personal information that we hold is protected from misuse and loss, and from unauthorised access, modification and disclosure. Some of the measures that we have adopted are having access controls for our computer systems.

We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose for which may be used or disclosed under the Australian Privacy Principles.

Purpose Advisory is an Authorised Representative of Cobalt Advisers, an Australian Financial Services Licensee. We are obliged to share your personal information with Cobalt Advisers for the purposes of:

• providing financial advice
• managing any ongoing advice relationship with you
• other matters related to the provision of financial advice to you

For more information about Cobalt Advisers privacy policy see below.

Your personal information may be disclosed for purposes related to the provision of the coaching and financial advice services you have requested. The types of service providers that may be provided with your personal information include:

• Other financial advisers & organisations involved in providing financial advice services you have requested (which may include ongoing service) such as fund managers who assist us in providing financial advice and paraplanners;
• Financial product providers, such as insurance providers, superannuation trustees and product issuers in connection with the provision to you of the financial advice you have requested;
• Organisations that assist in operating a financial planning business such as those that provide administrative, financial, accounting, insurance, research, legal, computer or other business services;
• Your representatives or service providers such as your accountant, solicitor, tax agent, stockbroker or bank;
• Organisations involved in a business restructure or a transfer of all or part of the assets of our business or the due diligence procedures prior to any such sale or transfer;
• Government authorities and other organisations when required by law; and
• Organisations that you have consented to your personal information being disclosed to.

We will seek to ensure that your personal information is not used or disclosed for any purpose other than:

• the primary purpose for which it was collected or a related secondary purpose;
• where you have consented to the use or disclosure; or
• in other circumstances where the Australian Privacy Principles authorise the use or disclosure such as when it is required by or authorised under law.

We may disclose your personal information to third parties who provide services to us, in which case we will seek to ensure that the personal information is held, used or disclosed consistently with the Australian Privacy Principles.

In order to provide you with our services, we may need to share your information with organisations outside Australia (for example Information Technology providers).

We may store your information in the cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it’s not always practicable to know in which country your information may be held. If your information is stored in this way, disclosures may occur in countries other than those listed. Overseas organisations may be required to disclose information we share with them under a foreign law. In those instances, we will not be responsible for that disclosure.

You can gain access to your personal information that we hold. This is subject to exceptions allowed by law such as where providing you with access would have an unreasonable impact upon the privacy of others. If we deny a request for access we will provide you with the reasons for this decision. To request access please contact us (see “Contacting Us and Privacy Issues” below).

We endeavour to take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete and up-to-date. If you believe that any of the personal information that we hold is not accurate, complete or up-to-date please contact us (see “Contacting Us and Privacy Issues” below) and provide us with evidence that it is not accurate, complete and up-to-date.

If we agree that the personal information requires correcting we will take reasonable steps to do so. If we do not correct your personal information we will provide you with the reasons for not correcting your personal information. If you request that we associate with the information a statement claiming that the information is not accurate, complete and up-to-date we will take reasonable steps to comply with this request.

You can obtain further information on request about the way in which we manage the personal information that we hold or you can raise any privacy issues with us, including a complaint about privacy, by contacting us here. We will be committed to resolving your complaint.